Kargo Politikası
FATIH SENGUN LTD - Shipping Policy
Last Updated: 03/03/2024
Welcome! As FATIH SENGUN LTD, we are committed to providing our customers with high-quality service. Our shipping policy details the shipment processes for orders under the "Passage" brand. Please read this policy carefully and ensure you understand it.
1. Shipping Process: 1.1. Orders will be processed within an average of 1-4 business days. 1.2. Processed orders will be shipped within 1-4 business days.
2. Shipping Fees: 2.1. Shipping fees will be determined based on factors such as the weight of the order, delivery address, and the chosen shipping company. 2.2. Shipping fees will be clearly communicated to the customer during the payment process and will require customer approval.
3. Delivery Address: 3.1. The customer is responsible for providing a correct and complete delivery address when placing an order. 3.2. Our company cannot be held responsible for incorrect or incomplete delivery addresses provided by the customer.
4. Delivery Times: 4.1. Average delivery times may vary depending on the shipping company, delivery address, and product stock status. 4.2. Generally, deliveries will be made within 10-15 business days.
5. International Shipments: 5.1. Delivery times and fees for international shipments may vary by region and country. 5.2. Additional customs duties and fees for international shipments are the responsibility of the customer.
6. Shipping Companies: 6.1. Our company collaborates with reputable and fast shipping companies to ensure reliable service.
7. Returns and Damaged Products: 7.1. In case of delivery of damaged products, please inform the delivery agent before accepting the package and do not accept the delivery. 7.2. For damaged or incorrect product deliveries, please contact customer service. The process will be handled according to our return and exchange policy.
8. Contact Information: 8.1. If you have any questions or suggestions regarding our shipping policy, please contact us at passagestoretr@gmail.com.
This Shipping Policy is applicable to users of FATIH SENGUN LTD's "Passage" brand and will be effective as of 03/03/2024. This policy will be periodically reviewed to comply with relevant legal regulations and business requirements. Users will be notified when an updated version is published.